Return Information

We take great pride in our reputation for quality and elegance. If for any reason you are dissatisfied with a purchase, we will assist you with a prompt refund or exchange.

AVERTI accepts returns of unused items by mail within 30 days from the date of shipment. We are happy to accept such items unworn, and with all tags attached. For hygienic reasons, we cannot accept returns of any bottoms that have been tried on in direct skin contact. Accordingly, please try bottoms over your own undergarments.

Refunds will be credited only to the original credit card that was used. We are only able to accept merchandise purchased from AVERTI’s website.

Return packages should be shipped prepaid through a traceable method such as UPS or FedEx and those shipping costs are non-refundable.

Please note that we only offer size/color exchanges. If the chosen substitute size/color is not in stock, we will contact you to confirm a refund. For alternative items, a new order must be placed.

 

Return Instructions:

Please return the item(s) specifying the reason you are returning the product, refund or exchange to:

AVERTI
361 Vernon Ave #5
Venice, CA 90291

AVERTI reserves the right to refuse the return/exchange of any merchandise that does not meet the above requirements.

For any additional questions regarding our return policy email us at info@averti.la.

 

Cancel My Order

Due to the speed of our order processing system, once an order has been processed, we cannot make any changes or cancel your order. We apologize for this inconvenience. In the event that your online purchase does not meet your expectations, AVERTI accepts returns of unused items by mail within 30 days from the date of shipment to:

AVERTI
361 Vernon Ave #5
Venice, CA 90291